News & Media

See what ISM has been up to and how we’ve helped to shape an industry.

2020
ISM Analytics: Data is King

When I was a kid, the idea of what “data” was evoked a vague image of a computer (think Commodore 64). Later on in school I learned about relational databases (hint: it’s a bunch of tables!). Now, further along in my career, with the rise of Big Data and accompanying technological advances, I’m fortunate to […]

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Facial Authentication: Frictionless Transactions for Customers

When maturity of browsers in the late 1990s was making websites more than digital posters, and getting us all into ecommerce, a constant refrain was that it was not advisable to put one’s credit card details online—fraudsters might start using your credit card. Today, due to advancement in secure network connection between browsers and servers […]

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Even before Covid-19, limiting touch on public displays was a good hygiene practice. In digital signage, whenever “interactivity” is mentioned most think of touch interactivity, but few think of social media interactivity or other forms of interaction with the viewing public. While one-to-one touch interactivity, such as downloading a boarding pass or dispensing cash from […]

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THE CHALLENGE Restaurant takeout has been an afterthought for years. Starting the second you place an order with the hostess / manager / order taker juggling multiple responsibilities in a chaotic environment, the “Experience” associated with a restaurant begins. Once you finally connect with someone that tries to understand the intricacies of you order (add […]

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